Consumer oriented e-commerce pdf

There are two types of marketplaces in intermediary oriented e commerce, namely. Zhou et al online shopping acceptance model consumer oriented view of online shopping in this study. Jan 16, 2020 intermediary oriented e commerce in intermediary oriented e commerce, an intermediary company establishes a marketplace where business buyers and sellers meet. If, at all points of customer interactions, the brand values of the company are resonated, then ultimately the customer gets highly satisfied with the experience, which is the best example of customer oriented marketing. Such knowledge is essential to customer relationship. E commerce provides immense capability for connectivity through buying and selling activities all over the world. The online environment to be a truly successful medium for. This is the type of ecommerce that deals with relationships between and among businesses. Consumer oriented applications, mercantile process models, mercantile models from the consumers perspective, mercantile from the merchants perspective. What is customer oriented marketing and its role in marketing. Purchasing and selling online small businesses that are considering purchasing or selling. Comparing ecommerce and ebusiness we come to the subsequent conclusion. In other words, to make consumer oriented ecommerce more effective, we need a better understanding of the components of the business process from the initial search and discovery of the productservices via online catalogs to the management of the ordertodelivery cycle, including the all important paymentsettlement component. Define ecommerce ecommerce is the commercial activities carried out in such a way that there are paperless transactions.

Traditional retailing cntd franchise stores a single marketing and brand, but individual store may be run by a different management, with a fee paid back to franchisee. C2c is a form of e commerce we know, used well before internet appeared. Electronic commerce ecommerce any form of commerce in which the buyer of a product or service. Ec complete pdf notesmaterial 2 download zone smartzworld. The e commerce marketplace or the online e commerce marketing is a place or a website where one can find different brands of products coming from multiple vendors, shops or person showcased on the same platform. A conceptual framework and an extended soa model for consumeroriented ecommerce garyfallos fragidis1, dimitrios kotzinos1 and konstantinos tarabanis2 1 technological education institution tei of serres greece 2 university of macedonia greece 1. The ecommerce marketplace or the online ecommerce marketing is a place or a website where one can find different brands of products coming from multiple vendors, shops or person showcased on the same platform. The convergence of money, commerce, computing and networks is laying the foundation for a global consumer market place.

The different applications which are available in ecommerce are mainly utilized in different ways for entertainment, financial services educational training. There could be softwarehardware compatibility issues, as some e commerce software may be incompatible with some operating system or any other component. In general, there is scant information on crossborder e commerce. About 80% of ecommerce is of this type, and most experts predict that b2b ecommerce will continue to grow faster than the b2c segment. Supplier oriented marketplaces offer a group of customers a wide spectrum of products and. This type of approach can be used both to improve products or services and to help users choose among different services. Finally, much of innovation activity is triggered by changes in the competitive environment, as new products introduced by competitors may change consumers value. B2c applications are still the most common consumeroriented ecommerce models, although b2b and c2b2b applications are quickly gaining ground. Range of services that may will be offerd by banks in future, these services range from online service to real time financial information from anywhere in world.

Germany is an attractive and costefficient location in the center of the eu. Consumer to consumer, the oldest form of e commerce has facilitated in large part by websites offering free classified advertisements, auctions, forums, and individual pages for startup entrepreneurs. The e commerce notes pdf ecommerce pdf notes book starts with the topics covering electronic commerceframe work, consumer oriented electronic commerce, electronic payment systems, inter organizational commerce, lntra organizational commerce, corporate digital. The marketplace owner is responsible for attracting. E commerce originated in a standard for the exchange of business documents, such as orders or invoices, between suppliers and their business customers. The company also has a consumer oriented subsidiary called for health and online wellness, which allows patients to communicate. The influence of culture on consumer oriented electronic commerce adoption. To maintain all these features in ecommerce we undergo the concept of consumer oriented ecommerce which helps in satisfaction of the customer. Key challenges for retailers are to integrate the online and offline channels, expand payment options, and personalize. It reduces the bargaining time and increases the flexibility at sales place for both the merchant and the consumer.

Consumer oriented applications in ecommerce answers. The purpose of consumer oriented e commerce is to empower the consumer in the creation of value according to his personal preferences and needs by composing service from different business firms. In search of crossborder ecommerce trade data this technical note is based on a study commissioned by unctad and prepared by lead consultant. From cambridge english corpus the kinds of softwarebased synthesis discussed above are becoming increasingly common on consumer oriented machines. B2b ec implies that both sellers suppliers and buyers are business corporations, while b2c ec implies that the. Apr 15, 2004 this chapter provides an overview of e. Ecommerce can be mainly divided into businesstobusiness electronic commerce b2b ec and businessto consumer electronic commerce b2c ec.

The internet economy is a broader concept than e commerce and e business. The impact of technology changes and variables influencing. If global ecommerce is to reach its potential, it is important to understand how culture impacts ecommerce use. Introduction, electronic commerce framework, the anatomy of ecommerce applications, ecommerce consumer applications, ecommerce organization applications. Some of these services are already being offered and others are planned for future, although these are simple but they. The customer can choose a product and order the same. A study on benefits and challenges in an emerging economy by abdul gaffar khan mawlana bhashani science and technology university, bangladesh. Our contribution ends with a discussion of the impact of consumeroriented promotion of neuroproducts on respect for person and autonomy in psychiatry and neurology. Some of these services are already being offered and others are planned for future, although these are. E commerce consists of businessto consumer and businesstobusiness commerce as well as internal organizational transactions that support those activities. What are the four types of consumeroriented applications. Aug 28, 2014 transforming healthcare using an e commerce model.

It includes all the banking or finance related solutions provided by banking or finance institutions. The two types of sales promotion tools consumer are as follows. This research paper at tempts to fill in the gap in exploring tangible barriers to ecommerce adoption from consumer perspective in the country. Here you can download the free lecture notes of e commerce pdf notes ec notes materials with multiple file links to download. Sales promotion is generally defined as those marketing activities that provide extra values or incentives to the sales force, the distributors, or the ultimate consumer and can stimulate immediate sales. The retail markets key characteristics are consolidation, market saturation, strong competition, and low prices. Recognising the importance of e commerce policies that are innovationfriendly, technology neutral and informed by evidence and insights from. Ecommerce increases productivity, reduces cost, regulates business process, provides better consumer service and creates better and new opportunities for merging entrepreneurs. A number of consumer oriented e commerce models with reallife examples are presented to illustrate how e commerce can be used to buy and sell different types of goods or services. The greater part of the researches on consumer behavior is centered on the buying phase, and trying to evaluate what influences the consumer s choice. The e commerce notes pdf ecommerce pdf notes book starts with the topics covering electronic commerceframe work, consumer oriented electronic commerce, electronic payment systems, inter organizational commerce, lntra organizational. Ecommerce is one of the new areas in the revised guidelines for consumer. Despite the global growth in e commerce, most consumer oriented e commerce practices and conventions were developed for use in western cultures. A consumer oriented view of online shopping online shopping is becoming increasingly popular.

E commerce its concerned with systems and business processes that support creation of information sources effective and efficient interaction among producers, consumers, intermediaries and sellers movement of information on global networks types of e commerce tangible goods digital goods software, music audio, text. What are the four types of consumeroriented applications of. The consumer to business c2b enables a consumer to determine the price of a product andor service offered by a company. Personal finance and home banking management home shopping home entertainment micro transactions of information 3. Abstractinformation technology has been playing a vital role in the future development of financial sectors and the way of doing business in an emerging economy like bangladesh. Introduction value creation in ecommerce is dominated by business oriented approaches. B2b ec implies that both sellers suppliers and buyers are business corporations, while b2c ec implies that the buyers are individual consumers. A conceptual framework and an extended soa model for consumer.

What are the four types of consumeroriented applications of e. Some fundamental business issues must be addressed before consumer oriented ecommerce can become widespread, including. Consumeroriented evaluation approach sage research methods. The target of this thesis was to understand consumer behaviour in ecommerce. Thecrec centerfor researchin electronic commerce at the universityof texashas developed a conceptual framework for how the internet economy works. Pdf consumer oriented electronic commerce is a global phenomenon. Consumer oriented e commerce application slideshare. In this paper, we use an innovation adoption perspective to investigate. The e commerce notes pdf ecommerce pdf notes book starts with the topics covering electronic commerceframe work, consumer oriented electronic commerce, electronic payment systems, inter organizational commerce. The target area is the washington dc area usa from amongst young adults between 24 years of age classified as millennials. However, in this book we will only use the term ecommerce, because every business transaction finally is involved in selling or buying of products or services. Imports of consumeroriented agricultural products totaled usd 64. An objectoriented architecture for businesstoconsumer.

Sometimes, it becomes difficult to integrate an e commerce software or website with existing applications or databases. The enabling technologies or technical building blocks for consumer oriented e commerce systems also are described. Jun 20, 2017 introduction, electronic commerce framework, the anatomy of ecommerce applications, ecommerce consumer applications, ecommerce organization applications,consumer oriented applications, mercantile process models, mercantile models from the consumers perspective, mercantile from the merchants perspective. Ecom chap 4 consumer oriented ecommerce authorstream.

Here, both buyers, as well as sellers, organize auctions. During the last two decades new concepts of business have evolved due to popularity of the internet, providing new business opportunities for commercial organisations and they are being further influenced by user activities of newer applications of the internet. For mowen and minor 2003, theses changes processes show three phases. Consumer oriented applications, mercantile process models, mercantile models from the consumer s perspective, mercantile from the merchants perspective. The approach stems from the belief that evaluation ought to serve the consumer, that is, the ultimate end user of the particular object under evaluation, the evaluandbe. Recognising the importance of ecommerce policies that are innovationfriendly, technology neutral and informed by evidence and insights from. Internet ecommerce is one part of the overall sphere of. What theyre doing that youre not accenture gives the scoop on how leading consumer websites score with customers. Consumer oriented applications, mercantile process models. Global b2b ecommerce market share by type buyer oriented e. Businesstoconsumer b2c ecommerce involves businesses introducing products and services to consumers via internet technologies.

And the term ecommerce obviously is more widespread. Dec 04, 2018 the different applications which are available in e commerce are mainly utilized in different ways for entertainment, financial services educational training, information capturing, business development aspects. If global e commerce is to reach its potential, it is important to understand how culture impacts e commerce use. Consumeroriented definition in the cambridge english. E commerce can be mainly divided into businesstobusiness electronic commerce b2b ec and businessto consumer electronic commerce b2c ec. The consumer oriented approach to evaluation is the evaluation orientation advocated by evaluation expert and philosopher michael scriven.

The role of ecommerce on consumer behaviour introduction in view of increasing levels of ecommerce activity by retailers, it still remains uncertain how they are going to use this technology to gain competitive advantage or market advantages hart et al, 2000, dawson 2000. In search of crossborder ecommerce trade data unctad. Electronic business methods enable companies to link their internal and external data processing systems more efficiently and flexible, to work more closely with suppliers and partners, and to better satisfy the needs and expectations of their customers. These applications have a great influence in ecommerce as they are used by many people in the world day by day utilization of all these applications is increasing rapidly in the entire world. Expertise oriented approaches the judgment of experts is the main source of information. Tips and strategies for attracting and keeping online customers are also presented.

B2b e commerce are generally scarce, attention is also given to consumer oriented shopping i. The convergence of money, commerce, computing and networks is laying the foundation for a global consumer. Pdf an extended serviceoriented architecture for consumer. The different applications which are available in ecommerce are mainly utilized in different ways for entertainment, financial services educational training, information capturing, business development aspects.

The wide range of applications for the consumer marketplace can be broadly classified into. Evaluation approaches how to choose an approach to your. Sociocultural factors consumerbehavior is affected and influenced by the social and. The role of e commerce on consumer behaviour introduction in view of increasing levels of e commerce activity by retailers, it still remains uncertain how they are going to use this technology to gain competitive advantage or market advantages hart et al, 2000, dawson 2000. Business to consumer b2c and consumer to consumer c2c see box 1. In ecommerce, information and communications technology ict is used in. Four types of consumer oriented applications of ecommerce. Jan 01, 20 an extended serviceoriented architecture for consumercentric ecommerce article pdf available january 20 with 155 reads how we measure reads. As the competition in e commerce is intensified, it become s more important for online retailers to understand the antecedents of consumer acceptance of online shopping. While some use ecommerce and ebusiness interchangeably, they are distinct concepts. Ecommerce 14 business to consumer a website following the b2c business model sells its products directly to a customer. In other words, to make consumer oriented e commerce more effective, we need a better understanding of the components of the business process from the initial search and discovery of the productservices via online catalogs to the management of the ordertodelivery cycle, including the all important paymentsettlement component. The aim of this study is to determine the effect of experiential marketing activities of the websites that provide ecommerce from consumer to consumer on the unplanned buying behavior and.

The consumer behavior is dynamical and suffers continuous changes. Consumer oriented approaches the goal is to provide information for use by consumers of products or services. Ecom chap 4 consumer oriented ecommerce authorstream presentation. Movies on demand, video cataloging, interactive ads, multiuser games, online discussions. Jan 25, 2020 hence, marketers have also started to focus on holistic marketing as it is a part of customer oriented management. Computer engineering assignment help, four types of consumer oriented applications of ecommerce, what are the four types of consumer oriented applications of ecommerce. Four types of consumer oriented applications in ecommerce are as follows. Despite the global growth in ecommerce, most consumer oriented ecommerce practices and conventions were developed for use in western cultures. The influence of culture on consumeroriented electronic commerce adoption. Ecom chap 4 consumer oriented e commerce authorstream presentation. B2b ecommerce is simply defined as ecommerce between companies. Oriented electronic commerce generally speaking, ecommerce concerns the sale and purchase of goods and services by.